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2E - How we work

We always visit prospective clients first without
any charge or obligation

This gives us the opportunity to meet you and get the idea of your needs and make an assessment of how we would undertake your project.

This first visit also gives you the prospective client the opportunity to meet us and feel comfortable knowing we have your interests foremost in our minds.

An important part of the first visit is to explore issues and understand the underlying causes.

 

After the First Meeting

 

The first visit is followed up by a letter confirming if we can undertake the project, setting out our understanding of the objectives of the project, the steps we plan to take, our estimate of the time required, the cost and proposed starting and completion dates.

We aim to break each project down into stages that can be reviewed with you. These stages enable you to appraise progress and feel in control of the project.

The recommendations we make are practical, suitable and carefully prepared. We have found from experience that the most technically advanced or complex solution may not necessarily be the most appropriate!

We will never undertake projects unless we are confident of completing them successfully. In addition we do not make recommendations that we are not prepared to implement ourselves. Indeed, we welcome the opportunity to implement our recommendations.